Services FAQ
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Our studio empowers brands to stand above the noise, shaping how they’re seen, felt, and remembered through professional photography and videography and HDR transformations.
Our services include hero and advertorial photography as well as 360° photography for e-commerce and websites. For videography we specialize in HDR 360° videos, as well as standard 360° videography.
We also offer companies post-production and editing services for both photo and video to polish your existing content.
Our consulting services center around hands-on support for building or refining in-house photography and videography studios as well as editing workflow optimization.
This can be done via a video conference or an in-person consultation where we will help your business set up a repeatable system designed around your work.
Consultations can also be organized around a website audit, where we will review the visual media assets of your website/marketing platforms and identify areas of improvement which can be remedied in post-production prior to publication.
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Our studio’s focus springs from a desire to bring objects to life by utilizing precise lighting and camerawork.
This has been honed through constantly refining our workflows for quality matched with efficiency, as well as years of experience finding optimal lighting for a wide variety of artworks, products, and unique decorative works.
Few in the e-commerce realm can match our studio’s mastery of HDR video, pioneering new imaging technology to capture work in ways that will immediately stand out amongst the crowd.
Above all, we prioritize communication and aligned goals, ensuring every project reflects our client’s vision as much as our technical expertise.
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We work with clients seeking high-quality visual content for marketing, advertising, social media, and campaigns, including brands, creative professionals, and businesses.
This includes artists, jewelers, galleries, e-commerce brands, small businesses, and other brands seeking high quality visual immersion.
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The best way to begin is to fill out our photography form which will guide you through the typical questions we will go over on an initial consultation.
The form combines the other options we offer for photography so you can group different shots for the same item or cover multiple items in one project.
You can also group videography with photography allowing you to gather multiple assets for your marketing goals. (You can review the combined photography/videography form here.) photography.
Feel free to fill out this form before or after reaching out to us.
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During the initial consultation, we will discuss your brand goals and target audience to ensure your hero images effectively communicate your message as well as making sure they are designed for your primary advertising outlets.
We will go over how the images will be used, review style preferences, and explore the best approach to showcase your products or brand identity.
We also cover background options, shot types, creative direction, timelines, logistics, and pricing tiers.
The 20–45 minute session ensures your shoot is fully planned and defines clear next steps, so your project goals align with your brand and appeal to your ideal audience.
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To make the most of your consultation, gather any materials that help communicate your brand and vision. This can include brand guidelines, mood boards, inspiration images, or examples of products and styles you like.
Think about your goals from a marketing standpoint, your target audience, and how you plan to use the images. Having this information ready allows us to create a focused, tailored plan for your shoot.
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For those within the Chicagoland area we offer local drop-off and pickup for clients as well as the ability to travel to their location and set up a studio on the premises.
For those outside the Chicagoland area, we typically have our clients ship their products to us. For more info see our shipping FAQ.
For circumstances that involve items that are either too heavy or expensive to ship, we offer the ability to bring our studio to you. This is handled on a per project basis to iron out travel and logistics. Learn more on our travel FAQ.
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Our goal is to bring your works to life while leveraging our expertise to capture your items or products in the best possible way.
Before production, we define the project scope together, including the number of shots, angles, compositions, and services.
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While our creative minds works best when in a distraction free environment, we are more than willing to accommodate your presence during the shoot as long as it does not impede the shoot.
We also offer the ability to live-stream the shoot for an additional fee allowing you to see exactly what is coming out of the camera while we photograph it and make adjustments in the moment.
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We offer professional color and tonal adjustments, as well as standard retouching/photoshopping for each image photographed ensuring professional results and clean backgrounds as well as limited revisions if needed.
For videography we offer professional color grading, tonal adjustments, dust removal, dynamic zooms and transitions, as well as the ability to transform any video into HDR videography.
Special photoshop requests and additional revisions are charged at an additional rate.
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Minor adjustments or compositions are typically included within the agreed project scope and we provide test shots/proofs to make sure the creative direction is following your vision.
The number of revisions for each project is set beforehand based on scope of the project. Significant changes that require reshooting, such as a different angle, lighting setup, or additional items not originally planned, are considered out-of-scope and may incur additional fees.
We’ll always communicate these clearly and provide options to accommodate new requests.
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Each project includes a set number of revision rounds, which cover adjustments within the agreed scope.
Additional revisions beyond that will be billed separately. This ensures that your project stays on schedule and within budget while giving you flexibility to perfect the final result.
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Yes, we have business and studio insurance although clients are responsible for insuring their own items.
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Yes, following many years handling numerous valuable items over the years, we make sure everything is handled with the utmost respect and stored securing when not being photographed.
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Files are delivered in a way that is tailored to your end platform. We will deliver full-res files for advertising purposes.
These will be delivered securely via digital transfer with the option for hand delivery via USB.
Depending on the project, photo files can also be cropped to your given platform’s aspect ratio so you don’t have to worry about sizing.
Video files will be delivered the same way. For videos that planned to be used on the web, we offer the option to have us host your videos so all you need to do is place a code block given to you by us on your site and the video will appear without issue.
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It is best to book your project at least a month in advanced. We do offer rush orders for an additional fee.
Our turnaround time for a project depends on the amount of material received and services requested. A two week turnaround is typical for five items containing both photography and videography.
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Rush projects may be available depending on schedule, and would include additional fees.
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Things happen, we understand. Please notify us as soon as possible if you need to cancel or reschedule. We will do our best to accommodate your request, depending on availability.

